This was our first transaction with Jay although my family has been with him for decades. We could not have been more impressed. My wife comes from over ten years of fine dining and I have over twenty years in sales/customer service. We rarely feel that we are actually being serviced. Real customer service seems to be a part of days gone by where we actually care about the people we share our business transactions and our lives with. We would tell you that Jay has set a new standard for us in attention to detail and customer service. He exceeded every expectation in the finite details of our sale. In fact without his care and understanding we are certain that our deal would have gone very differently. We had already moved to Toronto during the sale, he made it feel as though there was nothing left to chance. Jay, thank you for all that you do! Justin and Lucero