Having sold our family home after the last of our children moved out, it was time to downsize to a condo. We chose Jay, who had been our neighbour for many years, as we thought his experience in the Richmond market would help us make this big change. Jay showed us a variety of options and provided insight into the market and the history of buildings we looked at. He was unfailingly polite and patient with us as we narrowed down the area, options and features we wanted. When we finally zeroed in on the condo we wanted, Jay followed up on many details and pursued the seller’s rather reluctant agent on a few things that needed to be addressed. We would certainly recommend Jay to other buyers and sellers of real estate. You can count on him to stay calm, cool and collected while getting all the details looked after.