We were referred to Jay Banks by a friend of ours when we were looking to purchase a home. Jay is personable, committed and very responsive. He was willing to spend a lot of time with us as we explored our options over a period of several months. He ensured we had all the information we needed to make informed decisions, and would find an answer to any question we had. I really appreciated that he always returned our texts or emails promptly. And when we finally had an accepted offer, Jay worked hard to make the transition as smooth as possible, even when a few "hiccups" developed along the way.